Privacy Policy

1. Introduction

SALU Coaching LLC, a Limited Liability Company (LLC) registered in Wyoming, United States, with its registered address at 32 N Gould St, Sheridan, WY 82801, United States ("we", "our", or "us"), operates the Supero Coach mobile application and website (superocoach.com and app.superocoach.com). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our fitness coaching platform.

2. Who Is Responsible for Your Data

Coaches use Supero Coach to work with their clients. For the personal data of a coach's clients, the coach is the data controller and SALU Coaching LLC processes that data on the coach's behalf as data processor.

3. Information We Collect

Account Information

When you create an account, we collect your name, email address, and authentication credentials (via Google or Apple Sign-In).

Health & Fitness Data

To provide personalized coaching, we may collect fitness goals, workout logs, nutrition information, body measurements, and progress photos that you voluntarily provide.

Usage Data

We automatically collect certain information about how you interact with our app, including device type, operating system, and general usage patterns.

4. How We Use Your Information

• To provide and maintain our fitness coaching services
• To enable communication between coaches and clients
• To personalize your experience and provide AI-powered coaching insights
• To process payments through our third-party payment processor (Stripe)
• To send you important updates about the service
• To improve and optimize our platform

5. Data Sharing & Third Parties

We do not sell your personal information. We share data only with:

• Your Coach: Coaches can see the fitness data, progress, and information you share within the platform
• Hosting and database providers: To run the app and store your data securely, in the EU
• Payment providers: To process payments securely
• Email and messaging providers: To send the emails and messages you expect from us and your coach
• Integration providers: To connect accounts you or your coach link to the app, such as Instagram
• AI service providers: To power the app's AI features, some in the United States. They never use your data to train their models

Where a provider handles data outside the European Economic Area, the transfer is covered by the EU-US Data Privacy Framework or by the European Commission's Standard Contractual Clauses.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption in transit and at rest. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability

9. Children's Privacy

Our service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or your data, or want to make a privacy request (access, correction, deletion, restriction or portability of your data), please contact us at support@superocoach.com or by post: SALU Coaching LLC, 32 N Gould St, Sheridan, WY 82801, United States.